Get most of
the answers to your questions right here. If you still have
any questions, please feel free to contact us by phone or
e-mail and we'll be more than happy to answer them.
can the moonwalk be set up?
The moonwalk/bounce unit can be set up on any level area
whether its grass, cement or asphalt. The area should be
clear of all obstacles including sticks, stones, sharp
objects, sprinklers, etc.. We place a tarp under each unit
for added protection. The unit is also staked down or sand
room do I need?
An area that is 20 X 20 feet should be plenty. No overhead
power lines or trees should be present because they may
interfere with the unit. They should be located away from
pools or waterfronts. Each site will be fully inspected
before delivery is completed. If unsure of your location,
please call to set up a free inspection.
pick the unit up?
Sorry, for the safety of the participants and to insure a
quality functional unit our staff is required to deliver and
set up each unit.
kind of power do we need?
The unit requires a 110V outlet, preferable separate from
other items requiring electricity. the outlet must be
located within 100 feet of the unit. A generator is
available for rental if needed.
a delivery charge?
Delivery is FREE for bounce units within our service area.
Items delivered without a bounce may incur a small delivery
fee. Items delivered with a bounce are delivered free.
you deliver to?
We cover all of Oakland, most of Wayne and Macomb counties in Michigan Call
for a specific location.
it rains or is too windy, Refunds?
If its raining we can not set up a bounce unit outdoors. If
it's too windy we can not set up a bounce unit outdoors. In this
case we will refund any and all deposit money. If we show up
to your event and we have to cancel because of weather or
can not set up due to the set-up location being incorrect
there will be a 20% cancellation fee. If weather
conditions change after delivery and set-up, there are no
|How do I
Simply call one of our representatives and we will gladly
schedule your event. A $50 deposit is required and is not
refundable if less than 14 days notice is given.
in advance should I reserve the equipment?
We are always taking reservations for equipment. The sooner
you call the better. Most equipment during the summer
season gets booked about 4 weeks in advance, if not more.
the payment due?
Payment in full is due upon delivery. Checks must be submitted at least 3 business
days in advance of the event. A charge of $50 will be
assessed for returned checks.
Yes! Our units are constructed of industry standard
vinyl's, fire retardant, and include an inflated safety
ramp/step. There should be no problems as long as you
adhere to the safety and operating instructions. Each unit
is equipped with blowback valves on our blowers, and have
Yes, Carnival Bounce Rentals is a full insured Michigan LLC. A
copy of the policy will be provided upon request at time of
delivery. Municipalities, schools, churches, etc.. may
contact us in advance for arrangements. For events on
public property such as parks, etc., additional insurance
may be required and will add $100 to the total rental cost.
You MUST adhere to the safety and operating guidelines. A
responsible adult must be present at all times the unit is
in use. This person must know the safety and operating
procedures and must enforce them at all times. You are
responsible for keeping the unit clean and safe from damage.
provide an attendant?
Yes! For an additional hourly fee we can provide you with
a cleaning charge?
No! As long as it is general cleaning, we will do it. If
excessive cleaning is needed, a cleaning charge of $50 to
$200 will be required. Fun food machines will need to
be thoroughly cleaned upon return or will be charged a
cleaning fee of $35.
picks up the equipment when we are done?
Carnival Bounce Rentals staff will take down and pick up the equipment
after your event.